Frequently Asked Questions

What is is your professional online destination for quality pharmaceutical and health & wellness products!, managed by Work-Place Pharmacy Services, Inc., assists you in your health and wellness needs by ensuring a competent online shopping service and a growing product catalogue; with delivery fulfillment through Xend Business Solutions and payment fulfillment through various secured payment gateways.

How can I pay online?

You can pay using your MasterCard or Visa credit card, BancNet accredited ATM Card, or RCBC AccessOne Account. Payment fulfillment is through secured gateways - BPI-Secure Pay, RCBC AccessOne, iPay88 and Dragon Pay. [Subject to availability].

Is the site safe for payment by credit cards?

Yes! uses Verisign’s Security Certificate which enables end-to-end encryption and allows you to verify the authenticity of our site.

How long will it take to get my purchases delivered?

Your purchases will be delivered to your specified address within 5 working days from the time the order was placed. Once the goods are dispatched from the warehouse, you will receive an email notification that your package is on transit. In the email, a Tracking ID is provided which you can use to track your order. In the event that you don’t receive your order after 3 days, you may call our customer service hotline at (02) 8888 9774.

I have difficulty in logging into the system? What can I do?

Make sure you have entered the correct email address and password. If you forgot your password, click on the “Forgot Password” icon and follow the instructions. For other concerns, please contact our customer service hotline at (02) 8888 9774.